Welcome to THE SSPA

Get the Latest: This Week's SSPA Update

Call for Submissions: Journal for Services Management Available Online for Members

Download SSPA Partner White Papers

SSPA Benchmarking:
Service & Support Metrics On-demand

SSPA News Quarterly: Industry Insights & Best Practices

Las Vegas Conference 2008,
Presentations Now Available

Can embracing the movement build customer satisfaction? Read “Building Loyalty in a Web 2.0 World”

Technology Services Europe 2009,
April, Barcelona

Technology Services World,
May, Silicon Valley

Nominate Your Company: SSPA STAR Awards for Best Practices

Industry Blogs

White Paper from SSPA Partner Impact
Learning Systems:
Support Staff
Certification
Impact Study

Find Solutions

Value-Added Support Business Model Takes
SSPA Services Leadership Conference By Storm!

Download industry defining keynote presentation
Ten Things We Need to Change to Empower
Support’s Future

Member Logos