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SSPA Webcasts Home Page
Access
Both Live and On-Demand SSPA Webcasts
SSPA Webcasts provide the SSPA community with a valuable resource for in-depth information on support industry trends, best practices, and the most innovative support technology solutions. The SSPA webcasts team works in conjunction with SSPA experts and researchers, industry practioners, noted consultants and technology providers to bring you the latest, most compelling information available in the industry today.
For a complete list of all upcoming SSPA Webcasts and links to on-demand events, view and bookmark this page which is updated regularly.
| Upcoming Live and On-demand SSPA Webcasts |
| January 15th 2009: 11am PST / 2pm EST |
Tracking Effectiveness and Performance with Operating Metrics
*SSPA and AFSMI members only webcast*
With featured presenter Chris Palomino, Director, Business Intelligence, Oracle.
- More information and a link to register coming soon!
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| January 22nd 2009: 9am PST / 12pm EST |
Customer care: Reducing costs while improving customer service in an economic downturn
Sponsored by Microsoft
- More information and a link to register coming soon!
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